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Sunday, 25 May 2008 |
By Chris Simpson
If you are thinking about a Work-At-Home Customer Service Business the first thing you need to consider is whether you would prefer to handle outbound or inbound calls. Though the two seem similar, they require very different temperaments to be successful.
An outbound Customer Service Agent may handle collections, telemarketing of products, telephone surveys, etc. In this line of work you need to have a lot of patience, keep exceptional records and have previous customer service experience. One of the good things about making outbound calls is that they are scheduled and most of these jobs have 9 to 5 work hours. If you're a good telephone salesperson you may enjoy this type of call centre business.
An inbound Customer Service Professional may handle online orders, dispatching, scheduling, service opt-ins, customer inquiries or complaints, auto association emergencies, etc. Inbound calls are unpredictable and require a good deal of compassion and professionalism. Inbound calls would be well suited to a person who is energetic and has intuitive problem-solving skills.
Many franchise restaurants that have delivery services hire work-at-home call centre representatives. This can be a great option for steady employment and some |
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Last Updated ( Sunday, 25 May 2008 )
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Saturday, 24 May 2008 |
By Stephanie Foster
If you want to make money from your website, you're going to have to monetize it. The immediate questions that come to mind are when, what type and how much?
When Do You Monetize?
There are all kinds of theories about this. Some say to wait until you have some traffic, so that your early readers aren't scared off by the ads. Others say to do at least a little right away.
And then there are the people that go beyond whole hog. You know the sort. The ones who put nothing but banners up and forget about content of any sort. But they hardly count as they rarely make anything from it.
I'm inclined to go with monetization right from the start. Not everyone likes seeing ads, but if they object so strongly do you really need them anyhow?
What Kind of Monetization Should You Use?
Your focus should be on providing interesting content to people you hope will allow you to earn money in one form or another. That means that both your content and monetization should be attractive to your current and potential readers.
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Last Updated ( Saturday, 24 May 2008 )
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